Mr. Nguyen Duong

Passion for the customer-centric philosophy Mr. Nguyen Duong always believes that when a customer-centric culture matures in an enterprise, every employee, even the average one, will know how to “seize every opportunity to make the most of their business.” shine with customers”.

He is the first person in Vietnam and also the 6th person in the ASEAN region to achieve the Certified Customer Experience Professional (CCXP), the highest certificate of Customer Experience granted by the Association. The Global Professional Customer Experience Association – CXPA.

He has over 16 years of experience in sales, marketing, customer relationship management, strategy and customer experience. He is also a person who has held many positions from employee to leader of different corporate environments and business markets, in all three types of enterprises: private, public and multinational.